FAQ

General

Where is Sew Make Create?

We are are located at Suite 4, 38 City Rd, Chippendale NSW 2008.

Our building is next door to Toby’s Estate Coffee and across the road from Victoria Park.

What are your opening hours?

We are open:
Saturday – Tuesday from 10am to 5pm
Closed Public Holidays

If you need to get in touch out of our opening hours, please contact us and we will get back to you as soon as we can.

Where are workshops, classes and courses held?

All regular workshops, classes and courses will be held at Suite 4, 38 City Rd, Chippendale NSW 2008.

Off location and special event workshops will have their venue and location noted.

How do I make a booking?

You can browse our current list of classes, workshops and courses online. To make a booking into any of our workshops you can drop into our shop, call 02 8034 8675 or send us an email at hello@sewmakecreate.com.au. Please note, to confirm you booking into any of our workshops full payment is required to secure your spot.

Is there parking near Sew Make Create?

If you plan to drive in there is free but timed street parking nearby. There is limited parking on City Rd. The closest cross road is Myrtle St. It is mainly 1 hour parking till 10pm, 7 days a week on the nearby streets. Please check the signs where you park as parking inspectors frequently patrol the area. If you are attending a class that is longer than 1 or 2 hours you are welcome to move your car during class – we would rather you not get a parking ticket! Broadway Shopping Centre also offers 2 hours of free parking and is only 5 minutes walk away.

You can search and compare more car parks on www.carparking.info

How can I get to Sew Make Create by public transport?

If you are catching public transport buses run frequently on City Rd. From the City or the Inner West, buses going to Newtown, Marrickville and Tempe turn onto City Rd the closest bus stop is less than 100 metres away, just near the City Rd and Broadway intersection. If you are coming from Newtown, buses going to the Inner West or City will stop on City Rd at Victoria Park. Central train station is a short bus ride away or a good 20 minute walk.

Visit the NSW Transport website http://www.131500.com.au to plan your trip. Or http://www.sydneybuses.info for information on Sydney Buses and http://www.sydneytrains.info for information on Sydney Trains.

Can I purchase a gift certificate?

Yes, we would love to customise a gift certificate for you!

Gift Certificates can either be a monetary amount, or you can ‘gift’ one of our classes. Monetary gift certificates can be used towards any workshop class, products and artwork in the design store, sewing or haberdashery supplies or put towards purchasing a sewing machine!

Let us custom design a Gift Certificate for you. Each Gift Certificate is beautifully packaged in a one of a kind, hand made envelope made from selected upcycled fabric. There are lots of designs to choose from to package that perfect gift for someone special.

Come into store to purchase a gift certificate or you can purchase one over the phone and we can post it out to you or directly to the lucky recipient. More about Gift Certificates.

Can I hire a sewing machine?

Yes! The Sew Make Create workshop is equipped with Janome domestic sewing machines and overlockers for hire. Machine hire also includes use of a fabric cutting table, basic tools, iron and ironing board. You must have some experience of using a sewing machine or overlocker previously to hire one of our machines and be of at least beginner’s level. Please contact us if you would like to attend our Introduction to Sewing Workshop prior to hiring a machine.

Minimum hire time is 1 hour. To hire a machine for just 1 hour it is $20, for 2 hours or more it is $15 per hour (calculated in 30 minute increments). Bookings are required for hiring machines to make sure the workshop is available, but you are not committed to the time period booked. Please contact us to make a booking, for more information or to inquire about hiring a machine by the day that you can take home.

Can I hire the Sew Make Create workshop for a private function?

Yes, the Sew Make Create workshop is a multi purpose space for classes, events, parties and private functions. Have your next birthday party, hens party, baby shower, afternoon tea or corporate team building event here! Contact us for venue hire or private parties and events. We are also happy to help you with organising your function if you require food, decorations or a private teacher.

Can I teach at Sew Make Create?

If you are interested in sharing your skills, craft or passion please get in touch with your workshop idea! Visit us or contact us so we can give you more information on running a class or workshop.

What are the return and exchange policies for product purchases?

If you have purchased a product from our store such as an Australian, handmade product from our Design store, craft supplies, sewing supplies, Janome sewing machine parts, a Janome sewing machine or a Janome overlocker these are the terms for returning or exchanging:

  • Your return or exchange must be done within 30 days of the original purchase with the original receipt.
  • You must return the product not damaged and not used. If it was sold packaged it must still be sealed in its original packaging with no sign of it being opened. Janome sewing machines and overlockers must be returned in its original unopened, sealed box and unused.
  • A refund will be issued using the same payment method used for the original purchase.
  • Sorry we cannot refund, replace or exchange a purchase of a product where in our reasonable opinion the product has following sale to you become of unacceptable quality due to misuse, failure to use in accordance with manufacturer’s instructions, using it in an abnormal way or failure to take reasonable care.
  • Sorry we cannot refund or exchange fabric or trims that have been cut off a roll to your specific required length.

If you have any inquiries about a product you have purchased please contact us.

 

Classes & Workshops

How big are the classes?

Sew Make Create specialises in small sized classes for the best learning experience and so each person can get individual attention. Classes can be as small as 3 attendees with a maximum of 4 attendees for sewing classes and up to 6-8 attendees for craft classes.

What happens if I cannot make my class?

You can cancel a booking, postpone or swap classes up to 7 days prior to the class date to receive a full refund. If you wish to cancel your booking less than 7 days prior to the start of class we cannot guarantee a full refund unless another booking fills your spot. You are welcome to offer your spot to a friend to avoid losing your paid class fee. If you cancel, postpone or swap classes less than 7 days prior to the start of class a small re-booking, administration fee may apply to avoid losing your full paid class fee, so you aren’t left out of pocket.

Sorry, there will be no refunds for cancellations or “Change of Mind” after a class has been attended and the course has commenced. For cancellations and changes due to exceptional circumstances such as family issues or emergencies, each case will be looked at individually.

What do I need to bring to class?

Where possible we try to include all materials and tools in the class fee. If there is something special or personalised you need to bring you will be advised by email with all the details prior to your class.

Do you have kids and teens classes?

Yes, we offer kids and teens craft, creative and sewing classes during the school holidays and occasionally on weekends. Check out our current list of upcoming classes or please contact us for more information.

Do you offer private, one on one tuition?

Yes, any of our experienced Teachers would be happy to offer private lessons in their particular craft or skill. Private classes are held in the Sew Make Create workshop equipped with all the machinery and tools you will need. We will happily partner you up with the right Teacher for a class time that is suitable for you. Please contact us with your request. Pricing varies depending on the teacher, time and lesson being taught. Private sewing lessons on your sewing machine, private tuition for HSC, college and university projects are all welcome.

Do you offer private workshops, classes and courses?

Yes, if you have a group of friends wanting to learn a particular craft or skill we would love to put on a private workshop for you! Call us with your idea on (02) 8034 8675 or email hello@sewmakecreate.com.au. We can provide an experienced teacher and together we can design a private class for you and your friends. The Sew Make Create workshop is a multi purpose space for classes, events, parties and private functions. Have your next birthday party, hens party, baby shower, afternoon tea or corporate team building event here!

I’ve never used a sewing machine before, can I attend a sewing workshop?

We advise you attend our Introduction to Sewing Course before enrolling into any of our other sewing workshops to get yourself familiar with the sewing machine and learn all the basic skills. For all our other sewing classes we assume you can set up and use a sewing machine independently. Please check each class for the level of sewing experience recommended for attendees.

What if I don’t have my own sewing machine and want to attend a sewing workshop?

The Sew Make Create workshop is equipped with domestic, Janome sewing machines and overlockers. Everyone is welcome to use the sewing machines in the Sew Make Create workshop for no extra cost when they attend any of our sewing workshops.

Can I bring my own sewing machine to a workshop?

Of course! We encourage you to bring your own machine if possible. That way you can practice on the machine you will sew on at home and get to know more features, tips and tricks about your own sewing machine. It also gives you the opportunity to ask the Teacher any questions you have about how your machine works. If it is not convenient to transport your sewing machine with you to class there will always be a machine available in our workshop for you to use.

I want to learn something not currently offered?

We love to hear about new skills or workshops people would like to attend at Sew Make Create. Please send us your request to hello@sewmakecreate.com.au and we can look into including it in our workshop list if it’s appropriate.

 

Please also see our Bookings Terms & Conditions for information about cancellations and refunds.

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